Privacy Policy

This Privacy Policy describes how Aayur Organic LLC. ("we," "us," or "our") collects, uses, and shares your personal information when you use our website aayurorganic.com (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you use our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Shipping address (street address, city, state, ZIP/postal code)
  • Billing address
  • Payment information (processed securely by our payment processor)

Information Collected Automatically

When you visit our Service, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages you visit on our Service
  • Time and date of your visit
  • Time spent on pages
  • Unique device identifiers
  • Mobile device information (if accessing via mobile)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

To manage your cookie preferences, you can adjust your browser settings or use cookie management tools available on our website. Learn more about cookies: https://www.termsfeed.com/blog/cookies/

2. How We Use Your Information

We use the collected information for various purposes:

  • To process and fulfill your orders - including processing payments, arranging shipping, and sending order confirmations
  • To communicate with you - including responding to inquiries, sending updates about your order, and providing customer support
  • To improve our Service - analyzing how customers use our website to enhance user experience
  • To send marketing communications - with your consent, we may send newsletters, promotional materials, and special offers (you can opt-out at any time)
  • To comply with legal obligations - meeting regulatory requirements and responding to lawful requests
  • To prevent fraud and ensure security - protecting against unauthorized transactions and maintaining the security of our Service

3. How We Share Your Information

We may share your personal information in the following situations:

With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Payment processors: Shopify Payments (powered by Stripe), PayPal, Affirm
  • Shipping carriers: USPS, FedEx, UPS
  • Email marketing services: Klaviyo
  • Analytics providers: Google Analytics
  • Website hosting: Shopify

For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

Business Transfers

If our company is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information for any other purpose with your consent.

With Advertising Partners

We may share information with advertising platforms (such as Meta/Facebook, Google) for analytics and targeted advertising purposes to show relevant ads and measure campaign effectiveness.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to certain exceptions)
  • Opt-out of marketing: Unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email or contacting us directly
  • Objection: Object to our processing of your personal information
  • Data portability: Request transfer of your information to another service

To exercise any of these rights, please contact us at info@aayurorganic.com.

6. Security

We take the security of your personal information seriously and use commercially reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment Security: We do not store your payment card details. All payment information is processed securely by our third-party payment processor Shopify Payments, which complies with PCI-DSS standards.

Privacy policy link: https://www.shopify.com/legal/privacy

7. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice (such as via email or a prominent notice on our website).

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

State-Specific Rights

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information (subject to exceptions)
  • Right to opt-out of the sale of personal information. While we do not sell your personal information for monetary compensation, we may share certain information with advertising partners (such as Facebook, Google) for targeted advertising purposes, which may be considered a 'sale' under California law. You can opt-out by adjusting your cookie preferences or contacting us.
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at info@aayurorganic.com.